Strada Traian, Nr. 24, Brasov, Brasov
When booking the rooms, our guests will agree with the internal regulations of the Pension
In the case of telephone reservations, the conditions will be agreed upon arrival at the hotel.
Room reservation
Reservations can be made in writing or by telephone.
Hotel day starts at 16:00 (check-in). If you arrive at the hotel before this time, you can receive your room if available.
Hotel day ends at 12:00 (check-out). When the rooms are released, they are checked, and any deficiencies or damages caused by the client will be recorded in a finding note and their value will be fully recovered from the client, before leaving the hotel.
Booking / cancellation conditions
Upon reservation, guests will pay an advance of 30% of the value of the purchased stay or they will guarantee with the credit card, and in this case they will receive the Payment Authorization Form which must clearly specify the holder, the number, the CVV / CVC code and the validity of the card.
The remaining amount will be paid upon arrival.
Cancellation Policy: The reservation can be canceled without penalty two days before arrival. During the holidays and other seasons, the term of renunciation may differ, this fact will be specified in the client's personalized offer.
Cancellation fee: If the cancellation is made less than 2 days before arrival or if the customer does not show up (noshow), the customer will pay the full services ordered.
Payment methods:
Cash: Lei or EURO (customers only abroad)
Credit card: VISA, Mastercard, Maestro
Holiday vouchers (Sodexo, Edenred, Up): only with accommodation services.
All invoices are issued in RON, regardless of how the services are booked (e-mail, telephone or online). If the payment is made using a Eur card, we will extract the payment directly in RON at the BNR exchange rate of the day.
In the case of prepayment, reservations will be confirmed after we have registered the money in our account.